Frequently asked questions
We have anticipated some of your frequently asked questions for your easy access. This will be updated from time to time to reflect your enquiries. Otherwise, most questions can be answered by reading our detailed Terms and Conditions
. Alternatively feel free to get in touch directly through our Contact
Which countries does Spunique deliver to?
We deliver to more or less any street address in Europe that the Post Office will deliver to. We do not however deliver to PO boxes.
We also deliver worldwide, but advise that if you are making an order of multiple pieces you contact us
about your order before processing it via our automated checkout. We may be able to access more favourable courier costs for large overseas orders.
Do your prices include VAT?
Yes, our prices include UK VAT at the current rate of 20%.
How much postage will I pay ?
Please see the Delivery
page for details, but note our advice above on advance contact for large overseas orders.
How do I follow the progress of my order?
We will advise receipt, processing and despatch of your order via email. If you are a UK or EU customer you will be able to check progress of posting via the Royal Mail link included in the final Despatch Notice email.
Can I return my purchase?
Yes you can return your purchase within 14 days. Please check our terms of business
for details of the process.
How can I join the mailing list?
You can join our mailing list via the Home page of this site. We will send you infrequent mailings about new products, special offers, and featured designers. You can also join the RSS feed for updates to our blog.
If you would like to be added to our press only
mailing list, please get in touch with us through the contact form.
How can I remove my name from the mailing list?
You can use the ‘Unsubscribe’ link as shown at the bottom of any of our mailings, or you can advise us directly through the Contact
form entering ‘Unsubscribe now’ in the subject field.